Making a claim is simple, you can report your claim online or call us on 0800 500 216 if your situation requires urgent help or assistance. For more information on your specific type of claim, see car claims, home claims, contents claims and small business claims.
In this section
- How do I make a claim?
- How can I report a claim online?
- How do I fix my damaged or chipped windscreen?
- What happens if I start a claim online and can't complete it?
- What should I do if my car is stolen?
- I tried to start the Claim Online process but received the error message 'Sorry, your details could not be matched with our records. Please check the information you have entered.' What does this mean?
- What information is needed to report my damaged item/s?
- What details should I collect after being in an accident?
- If I didn't cause the accident will I still need to pay my excess?
- Where can I find a list of your preferred repairers?