You can email us the list of items you forgot to add in the claim process, to myclaim@aainsurance.co.nz, using your claim number in the subject line. Your claim number is generated once you have lodged your claim with us and will need to be used as a reference for every query related to that claim.
In this section
- How do I make a claim?
- What is an excess?
- If I didn't cause the accident will I still need to pay my excess?
- What details should I collect after being in an accident?
- How can I report a claim online?
- What happens if I start a claim online and can't complete it?
- I tried to start the Claim Online process but received the error message 'Sorry, your details could not be matched with our records. Please check the information you have entered.' What does this mean?
- What should I do if I find damage to my parked car?
- What should I do if my car is stolen?
- I forgot to list an item on my claim. What do I need to do?
Related articles
- If I didn't cause the accident will I still need to pay my excess?
- If I forget to tell you something, will it affect my claim?
- What should I do if I find damage to my parked car?
- What information is needed to report my damaged item/s?
- Why do I pay less for annual payments, compared to fortnightly or monthly payments?