To keep your claim as easy and stress-free as possible, it helps to have all the relevant information on hand, including:

• The full details and circumstances of what has happened
• As much information as you can provide about any damage, stolen or lost items
• The full details of everyone involved
• The date and time that the incident occurred

If you have this ready you can report your claim online, or call us on 0800 500 216 if your situation is urgent.