Phone number:

To update the phone number that we use to contact you, select the policy you want to update from your policy list, then select 'Update your policy', then 'Contact details'.

Or, to update the mobile number that text reminders will sometimes be sent to, select the policy you want to update from your policy list, then select 'Update your policy', then 'Contact preference'.

If you have more than one policy, you'll need to update each policy individually.

Address:

To change the location of what's insured on your policy (whether it's your contents or a home or rental property), you'll need to contact us. 

To change the location of your car that's insured, select the policy you want to update from the policy list, then select 'Update your policy', then 'Contact details'.

To have your policy documents sent to a different postal address, select the policy you want to update from your policy list, then select 'Update your policy', then 'Contact preference'.

If you have more than one policy, you'll need to update each policy individually.