Rest assured, we are here to support you. If you're experiencing financial hardship because of COVID-19, please get in touch so our team can work through ways to support you through these times.We are setting up a $1M hardship fund to assist our existing customers suffering genuine financial hardship retain their insurances.
We understand each situation is different and it’s important for us to work through this with customers individually.
You can reach our Call Centre on 0800 500 231 (8am - 8pm Monday to Friday; 8am - 6pm on weekends and public holidays). If you would like to speak to someone online, our Digital team team is available from 8am to 6pm, seven days a week including public holidays.