The lockdown is impacting our repairers and our access to supplies and parts. Although there will be greater access to supplies and parts under Alert Level 2, there may still be delays in supply.
Please be assured, we are prioritising urgent claims. Given the current supply issues we may have to implement temporary measures to ensure that our impacted customers are safe.
If your claim is non-urgent, you may experience longer than normal lead times for your claim to be settled but we will be in touch to give you updates as they come to hand.