We understand Kiwis are feeling more financially vulnerable as they deal with job losses, reduced incomes and businesses with uncertain futures. Whilst we strongly believe in fairness and doing the right thing during these extraordinary times, we are only able to provide access to the Hardship Fund and ‘premium freeze’ to existing customers who were insured with AA Insurance before 5pm, Thursday 16th April 2020.
If you are a new customer and purchased a policy with us after 5pm, Thursday 16th April 2020, rest assured our staff are committed to helping you to ensure your policy remains suitable for you and meets your insurance needs. We are in a financially strong position to support you should you need to make a claim in the future. AA Insurance Ltd has an A+ (Strong) Insurer Financial Strength Rating given by Standard and Poor’s (Australia) Pty Ltd.