We are mindful New Zealanders are feeling financially vulnerable with many facing job losses, reduced incomes and employers that may be facing an uncertain future. It was important to us that customers were made aware of the support available to them as soon as possible. This meant that our decision to formalise our customer support was made the same day it was announced.

We understand there will be some customers who may have already paid premiums or made changes to their policies as a result of the impacts of COVID-19. If you’d like to review or discuss your cover, please get in touch and together we can review the options available to you and how we can help you through these uncertain times.