As the rebate is based on a policy’s base premium (excluding levies, taxes), customers with more than one motor policy may be contacted separately and receive separate payments for each motor policy they hold. If you have any questions or concerns, please get in touch by calling the Motor Premium Rebate team on 0800 101 026 between 8am and 5pm, Monday-Friday or emailing customerservice@aainsurance.co.nz.
In this section
- What is the impact of COVID-19 on my AA Pet policy?
- What is the impact of COVID-19 on my AA Motor Breakdown Insurance policy?
- Will going to Alert Level 2 impact my claim?
- Are AA Breakdown services affected?
- Is my access to AA Home Response services affected?
- Are Customer Service Centres open?
- I received an email/letter saying I would be paid my rebate so why hasn’t my payment been processed?
- When will eligible customers receive a premium rebate?
- What is a base premium?
- Will I receive a rebate if I am an essential worker and used my vehicle during lockdown?