We are mindful that the motor insurance premiums customers are paying were originally calculated in a completely different environment and simply do not reflect the extraordinary situation we have been in. As New Zealanders have had fewer motor insurance claims during the Lockdown Period, we would like to give a portion of premium paid back to our customers.
In this section
- What is the impact of COVID-19 on my AA Pet policy?
- What is the impact of COVID-19 on my AA Motor Breakdown Insurance policy?
- Will going to Alert Level 2 impact my claim?
- Are AA Breakdown services affected?
- Is my access to AA Home Response services affected?
- Are Customer Service Centres open?
- I received an email/letter saying I would be paid my rebate so why hasn’t my payment been processed?
- When will eligible customers receive a premium rebate?
- What is a base premium?
- Will I receive a rebate if I am an essential worker and used my vehicle during lockdown?
Related articles
- I received an email/letter saying I would be paid my rebate so why hasn’t my payment been processed?
- I have received a payment from an AA Insurance bank account, what is it for?
- When will eligible customers receive a premium rebate?
- Can I still make a claim?
- Will I receive a rebate if I am an essential worker and used my vehicle during lockdown?