We are aware that there have been attempted scams in the market so we ask customers to be careful when receiving communications that are suggested to be from us. We will be in touch to update you on your premium rebate but please be assured that we would never send customers a text message requesting payment information or ask them to text or email their bank account or credit card information. Instead, we have set up a secure webform for customers to share any required information we need to complete your rebate.
If you have any questions or concerns, please get in touch by calling the Motor Premium Rebate team on 0800 101 026 between 8am and 5pm, Monday-Friday or emailing customerservice@aainsurance.co.nz.