If you have an existing claim, please email myclaim@aainsurance.co.nz, using your claim number as the subject line. If you need help finding your claim number, you can contact us.
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- How can I track the status of my claim?
- Why can't I pay by automatic payment?
- How can I report a claim online?
- I tried to start the Claim Online process but received the error message 'Sorry, your details could not be matched with our records. Please check the information you have entered.' What does this mean?
- If I forget to tell you something, will it affect my claim?