If the payment can't be deducted from your account, we will try to deduct the payment two weeks later. If you are paying by fortnightly direct debit instalments, this payment will be added on to the following one.
If you need to make a manual payment by credit card to bring your payments up to date, please call us on 0800 500 231.
What happens if I miss a payment?
If the payment can't be deducted from your account, we will try to deduct the payment two weeks later. If you are paying by fortnightly direct debit instalments, this payment will be added on to the following one.
If you need to make a manual payment by credit card to bring your payments up to date, please call us on 0800 500 231.