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No, we are unable to put payments on hold. But if you need to discuss ways to manage your premium please contact us.

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Payments & Premiums
Direct debits

Can I put my policy or payments on hold?

No, we are unable to put payments on hold. But if you need to discuss ways to manage your premium please contact us.

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In this section

What happens if I miss a payment?
Why can't I pay by automatic payment?
Can I put my policy or payments on hold?
How do I change my payment frequency?
Do you deduct payments during weekends or public holidays?
How can I change the account that my direct debits are deducted from?

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What happens if I miss a payment?
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Why can't I pay by automatic payment?
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