Using either a LIM report or other council authorised document to calculate the accurate size of your home is considered taking reasonable steps. Guessing the size of the home, or using a measuring tape to try and estimate it, are not considered reasonable steps.
Reasonable steps includes using tools we have provided such as the Cordell Sum Sure Calculator or getting a qualified professional to calculate an accurate Sum Insured. Taking a guess or relying on your property's CV/market value are not reasonable steps.
What happens if I don't take 'reasonable steps'?
If you have not taken reasonable steps, and at claim time we find the size of the home is wrong and/or it is significantly underinsured, we will settle your claim based on the Sum Insured.