You may have recently seen or heard that organisations across New Zealand have had some issues interpreting and applying the Holidays Act 2003. Many organisations are discovering that they have miscalculated leave payments related to annual, bereavement leave, alternative, public holiday, family violence and sick leave due to the complexity of the Holidays Act.

An internal review has audited records back to 2011 and discovered a mix of underpayments and overpayments. We now need to put things right. We will be remediating all underpayments (but not recovering overpayments).

We’re contacting all former employees who are impacted and asking them to submit their details so we can validate and complete their remediation payment.

If you are impacted, we will email or send a letter to your last known address advising that you’re eligible for a claim and provide a Reference Number. We may also try to contact you using the mobile number on our records.

If you haven’t received a letter or email from us, or if you have changed address since you left our employment and think you may be due a payment, please go to our Holidays Act Remediation Portal, Register an Account and complete your details. We’ll then check if you’re eligible for a payment.
Please note the remediation process only applies to employees employed from June 2011 onwards. Please be assured we have all the data required to identify who is and who isn’t impacted. A significant number of people are not impacted.

If you would like to submit a claim or have any questions about the Holidays Act Remediation, please go to our Holidays Act Remediation Portal.