Under the COVID Protection Framework (CPF), AA Centres are open nationwide. There will still be strict requirements on entry, including mask use, compulsory QR code scanning and social distancing. This may mean queues as the AA Centres work to meet the social distancing guidelines. The AA is suggesting members delay visiting an AA Centre if their reason to visit is not urgent. A Vaccine Certificate is not required to enter an AA Centre.
We also have other methods of payment available if you need to pay your insurance premium:
- Pay your renewal premium via our website using your credit card or debit card
- Phone banking – call your bank for assistance if needed
- You can pay your premium from your bank account. Select AA Insurance - Premium as the Bill Payee. Enter your Customer PRN (payment reference number) on your policy schedule in the Particulars field.
- Call us on 0800 500 213 to pay your premium via credit or debit card or set up direct debit payments.
Please get in touch if you have any questions or concerns about paying your premium. You can find all our contact details here. You can stay up to date with all AA Member services during changes to alert levels at www.aa.co.nz/important-covid-19-update.