If your policy renewed before 21/10/2025 and you need to update the phone number and email address that we use to contact you, select the policy you want to update from your policy list, then select 'Update your policy', and then 'Contact details'.
If you'd like to update the mobile number that we send text notifications to, or the email address your policy related communications (including your policy schedules) are sent to, select the policy you want to update from your policy list, select 'Update your policy', and then 'Contact preference'.
If you have more than one policy, you'll need to update each policy individually to ensure your details are correct.
To update the email address you use to log in to My AA Insurance, please contact us.
If your policy renewed after 21/10/2025, select the ellipsis next to the policy you wish to update. Select 'Update my policy' and select 'Contact details' to update your email, postal address and phone numbers as well as your preferences in how you receive your policy related communications (including your policy schedules).