We've outlined a few simple steps below which may help if you're having trouble accessing your policy through My AA Insurance.
- My AA Insurance tends to work best on Microsoft Edge or Google Chrome, so it might help to switch browsers to try clearing your cookies and cache.
- If you have more than one policy, try entering each policy number separately, as that can sometimes fix the issue. Please keep in mind that My AA Insurance is only available for personal car, home, contents or landlord policies.
If you've attempted the above and still can't access your policy online, please get in touch and our team will be happy to look into this further for you.