Making a claim may affect your insurance premium at renewal. Each policy is renewed on terms that consider the specific circumstances of your policy, including your claims history during the relevant policy period.
For example, vehicle claims that are assessed as at‑fault or partially at‑fault, and certain claims where an excess applies, may impact your premium at renewal. These claims are typically considered when calculating your premium for three years from the claim date.
For some other types of insurance, such as contents insurance, making a claim typically won’t affect your premium.
It’s also important to know that premiums can change even if you don’t make a claim. Things like repair costs, weather events, reinsurance costs, and changes in natural hazard risk across New Zealand can all influence pricing.
If you’re unsure whether to make a claim or want to talk through your options, get in touch. We’re happy to help you decide what’s right for your situation.

