For all the valuable items specified on your policy, such as jewellery, artworks or antiques, make sure you have an appropriate valuation document when making a claim, or proof of ownership such as a receipt. Report your claim online or call us on 0800 500 216- a Customer Manager will make sure your claim is processed and your item is repaired or replaced as quickly as possible.
Please be aware that if you have not specified your items on your policy, the maximum amount paid out will be determined by the policy limits outlined in your Contents Insurance booklet.
If you would like to discuss specifying an item on your policy, please call us on 0800 500 213.