Our Insurance
COVID-19
- What is the impact of COVID-19 on my AA Pet policy?
- What is the impact of COVID-19 on my AA Motor Breakdown Insurance policy?
- I received an email/letter saying I would be paid my rebate so why hasn’t my payment been processed?
- When will eligible customers receive a premium rebate?
- What is a base premium?
- Will I receive a rebate if I am an essential worker and used my vehicle during lockdown?
General
- How much are the Multi Policy and AA Member Discounts?
- How do I know if I’m eligible for any discounts?
- How do I find out if I’m currently receiving any applicable discounts?
- When will I get a refund if I am affected by the Multi Policy Discount and/or AA Member Discount error?
- What if I’m not a customer anymore, but I did not receive a Multi Policy Discount and/or AA Member Discount?
- Do you offer Pet Insurance?
Car Insurance
- Do you cover my car if I use it for food delivery?
- Who is covered to drive my classic vehicle?
- Does my Trailer Insurance Policy also cover damage to the contents of my trailer?
- What if I need insurance for more than $2,000 for my motorhome contents?
- Who is covered to ride my motorcycle?
- Is my riding gear covered by my Motorcycle Insurance policy?
Contents Insurance
- Am I covered if someone takes something during an open home, a party or during a tradesperson's visit?
- Am I covered by my contents insurance if something happens to my belongings while I'm on holiday?
- I'm a student who is living in a boarding school or in tertiary accommodation. Am I still covered under my parent's contents policy?
- I've just moved into my first flat. Am I still covered under my parent's contents policy?
- How do I add optional extras to my Contents Policy?
- Are my contents covered for earthquakes or other natural disasters?
Home Insurance
- Will this change the cost of my home insurance?
- What happens if I don't take 'reasonable steps'?
- Why can't AA Insurance work out the Sum Insured for me?
- What do I need to do?
- Do I need to check and revise the Default Sum Insured on my renewal notice?
- How do I calculate my Sum Insured
Landlord Insurance
Trailer Insurance
Motorhome Insurance
Small Business Insurance
- Do you offer business or commercial insurance?
- What happens if I miss a premium payment?
- Can I change my policy coverage?
- How can I reduce my premiums?
- What information will I need to start my claim?
- What if I change my mind after buying a policy?