Our Insurance
COVID-19
- Are AA Centres open?
- Should I be expecting an updated renewal notice with a lower premium on it?
- Why have you chosen the date of 16 April 2020?
- What if I have already cancelled my policy because I couldn’t afford it?
- What if I am experiencing financial hardship because of COVID-19?
- How are you supporting customers during this time? What are your new initiatives?
General
- Do you offer Pet Insurance?
- Can I get a quote through email?
- Do you have insurance for backpackers or tourists?
- Do you offer package discounts?
- Where can I find more information about these changes?
- Will these changes impact my current EQC claim?
Car Insurance
- Do you cover my car if I use it for food delivery?
- Who is covered to drive my classic vehicle?
- Does my Trailer Insurance Policy also cover damage to the contents of my trailer?
- What if I need insurance for more than $2,000 for my motorhome contents?
- Who is covered to ride my motorcycle?
- Is my riding gear covered by my Motorcycle Insurance policy?
Contents Insurance
- Am I covered if someone takes something during an open home, a party or during a tradesperson's visit?
- Am I covered by my Contents Insurance if something happens to my belongings while I'm on holiday?
- I'm a student who is living in a boarding school or in tertiary accommodation. Am I still covered under my parent's contents policy?
- I've just moved into my first flat. Am I still covered under my parent's contents policy?
- How do I add optional extras to my Contents Policy?
- Are my contents covered for earthquakes or other natural disasters?
Home Insurance
- Will this change the cost of my home insurance?
- What happens if I don't take 'reasonable steps'?
- Why can't AA Insurance work out the Sum Insured for me?
- What do I need to do?
- Do I need to check and revise the Default Sum Insured on my renewal notice?
- How do I calculate my Sum Insured
Landlord Insurance
Trailer Insurance
Motorhome Insurance
Small Business Insurance
- Do you offer business or commercial insurance?
- What happens if I miss a premium payment?
- Can I change my policy coverage?
- How can I reduce my premiums?
- What information will I need to start my claim?
- What if I change my mind after buying a policy?