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General

  • How do I find out if I am currently receiving a No Claims Bonus?
  • Do I lose my No Claims Bonus if I make a claim?
  • How do I know if I’m eligible for a No Claims Bonus?
  • Will I lose my No Claims Bonus benefit if I cancel my insurance?
  • What is the No Claims Bonus benefit?
  • What if I have multiple Comprehensive Car Insurance policies with AA Insurance that may have been affected by the No Claims Bonus benefit error?
  • What is the process for refunding customers affected by the No Claims Bonus benefit error?
  • When will I receive a refund if I am affected by the No Claims Bonus benefit error?
  • What is the compensation I’ve received for the No Claims Bonus benefit error? How has it been calculated?
  • What if I'm no longer a customer but had a No Claims Bonus benefit when I was?
  • Will I get a refund if I am impacted by the No Claims Bonus benefit error?
  • What is the No Claims Bonus benefit error?
  • Introducing Aria, our chatbot in training
  • Does AA Insurance have any customer remediation work happening at the moment?
  • I have received a letter, email or text asking me to complete a form. Is this a scam?
  • What is the AA Insurance Holidays Act Remediation?
  • How much are the Multi Policy and AA Member Discounts?
  • How do I know if I’m eligible for any discounts?
  • How do I find out if I’m currently receiving a Multi Policy Discount or AA Member Discount?
  • When will I get a refund if I am affected by the Multi Policy Discount and/or AA Member Discount error?
  • What if I’m not a customer anymore, but I did not receive a Multi Policy Discount and/or AA Member Discount? Am I eligible for a refund?
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  • Do you offer package discounts?
  • What if I do not wish to be insured for an earthquake?
  • How can I save money on my premium?
  • Do you offer any package discounts?
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