General
- What do the different excesses listed on my policy schedule mean?
- What does ‘period of insurance’ mean?
- Why do you charge levies?
- What makes up my total premium?
- Why is last year’s premium on my renewal notice different to what I paid?
- The direct debits shown on my renewal notice in ‘last year’s premium’ are different to what I’m paying, and I didn’t make any changes to my policy?
- What is a like-for-like premium? Why do you use it?
- Why is last year’s premium on my renewal notice?
- How much are the Multi Policy and AA Member Discounts?
- How do I know if I’m eligible for any discounts?
- How do I find out if I’m currently receiving any applicable discounts?
- When will I get a refund if I am affected by the Multi Policy Discount and/or AA Member Discount error?
- What if I’m not a customer anymore, but I did not receive a Multi Policy Discount and/or AA Member Discount?
- Do you offer Pet Insurance?
- Can I get a quote through email?
- Do you have insurance for backpackers or tourists?
- Do you offer package discounts?
- How can I save money on my premium?
- Do you offer any package discounts?
- How can I live chat with you?
- I lost my AA Membership card
- How do I get AA Membership?
- Do you offer Life or Health Insurance?
- Do you offer Travel Insurance?
- How do you help customers who are deaf or have a hearing or speech impairment to sort out their insurance?
- How do I call you from overseas?
- Do you offer boat insurance?
- How do I know if my Multi Policy Discount has been applied?
- What is dual insurance?
- Does my policy include a cooling off period?