General
- Does my policy cover me if I’m using my vehicle during a track day or if I'm racing?
- Does my policy cover me if I use my motorcycle for business use?
- Can I get insurance for a motorcycle that I'm not licenced to ride?
- What kind of cover do you have available for motorcycles?
- Do you cover mopeds?
- What is one event, one excess?
- What happens to my premium if my claim is a total loss?
- What do I do if someone I know has passed away, but still has insurance policies with AA Insurance?
- Do you have translation services available?
- What is an authorised individual?
- What was the process for refunding customers who were impacted by the discounts error?
- Am I eligible for a No Claims Bonus?
- Does my policy include cover for temporary accommodation if I can’t live in my home following an event?
- Is there support available for people impacted by recent severe weather events, outside of insurance cover?
- Are my home and contents still covered while I’m away from home due to a weather event?
- Do you use the Waka Kotahi NZ Transport Agency motor vehicle register?
- Introducing Aria, our chatbot
- What is the AA Insurance Holidays Act Remediation?
- How much are the Multi Policy and AA Member Discounts?
- How do I know if I’m eligible for a Multi Policy Discount or an AA Membership Discount?
- How do I find out if I’m currently receiving a Multi Policy or AA Member Discount?
- What's your postal address?
- How do I email AA Insurance?
- Is my riding gear covered by my Motorcycle Insurance policy?
- Can I get a quote through email?
- Do you have insurance for backpackers or tourists?
- What if I don't want my home to be insured for earthquake damages?
- What is reinsurance?
- What does market value mean?
- Do you offer any package discounts?