AA Insurance
  1. Our Insurance
    1. Car & Vehicle
      1. Get a car quote
      2. Compare all products
      3. Comprehensive
      4. Third Party, Fire & Theft
      5. Third Party
      6. Caravan Insurance
      7. Motorcycle Insurance
      8. Motorhome Insurance
      9. Classic VehicleInsurance
      10. Trailer Insurance
    2. Home & Contents
      1. Home Insurance
      2. Compare Contents ProductsStart your research here
      3. Home & Contents
      4. Landlord Insurance
      5. Renters Insurance
      6. A white house with front garden
    3. Small Business Insurance
      1. Small Business Insurance
      2. Man in safety gear at construction site
    4. More Insurance
      1. Health InsurancePartner product
      2. Pet InsurancePartner product
      3. Travel InsurancePartner product
      4. Life InsurancePartner product
      5. Two children looking at a tablet
  2. Manage Policy
    1. Login / registerMy AA Insurance
    2. Pay / renew policy
    3. Policy documents
    4. Change your details
  3. Claim
    1. Start a claim
      1. Comprehensive Car
      2. Third Party Car
        / Third Party Fire & Theft
      3. Home / Contents
      4. Landlord
      5. Caravan / Trailer
      6. Motorcycle
      7. Motorhome
      8. Classic Vehicle
      9. Small Business
    2. Windscreen claimSave time, get things sorted online
      1. Comprehensive Car
      2. Third Party Car
        / Third Party Fire & Theft
    3. Claim FAQs
    4. More about claims
Get a quote
  • Home Insurance
  • Contents Insurance
  • Home and Contents Insurance
  • Car Insurance
  • Motorcycle Insurance
  • Landlord Insurance
  1. Help & Contact
  2. Login / register
  1. Help Centre
  2. Our Insurance
  3. General

General

  • How do I clear my browser cookies?
  • How do I know if the communications I’ve received are from AA Insurance and not a scam?
  • What do I do if someone I know has passed away, but still has insurance policies with AA Insurance?
  • Do you have translation services available?
  • Introducing Aria, our chatbot
  • What's your postal address?
  • How do I email AA Insurance?
  • Do you have insurance for backpackers or tourists?
  • What is reinsurance?
  • What does market value mean?
  • Are your quotes and policies GST inclusive?
  • Can I put my policy on hold?
  • How can I live chat with you?
  • Does AA Insurance have an app I can download to view and manage my policies?
  • Can you help customers who are deaf or have a hearing or speech impairment with their insurance?
  • How do I call you from overseas?
  • Do you offer boat insurance?
  • What's dual insurance?
  • Who is AA Insurance?
  • How do I make a complaint?
  • How can I contact AA Insurance?
  • How can I give feedback?
  • How do I get an insurance quote?
  • How do I retrieve my quote?
  • Insurance
  • Car Insurance
  • Home Insurance
  • Landlord Insurance
  • Contents Insurance
  • Small Business Insurance
  • Renters Insurance
  • Motorcycle Insurance
  • Classic Vehicle Insurance
  • Caravan Insurance
  • Motorhome Insurance
  • Trailer Insurance
  • Life Insurance
  • Tools and Guidance
  • Insurance Calculator
  • Help Centre
  • Glossary
  • Further Assistance
  • Blog
  • Report Insurance Fraud
  • Renewal Hub
  • My Refund
  • Manage your policy
  • Make a claim
  • Retrieve a quote
  • Pay for your policy
  • Change your details
  • Cancel your policy
  • Policy documents
  • AA Membership
  • AA Home Response
  • Make a complaint
  • Send us a compliment
  • About AA Insurance
  • About us
  • Fair Insurance Code
  • FAP Disclosure Statement
  • Fair Conduct Programme
  • Newsroom
  • Careers
  • Contact us
  • WhatsApp
  • Facebook
  • Instagram
  • Linkedin
  • Youtube
  • Email
  • Shielded Site
  • Financial Strength Rating
  • Terms of Use
  • Quote Process Terms of Use
  • Discount Terms and Conditions
  • Privacy Policy
  • Vulnerability Disclosure Program
  • Sitemap
©AA Insurance 2025