It can take up to 15-20 minutes for your password reset email to come through to your inbox. Make sure you check your junk/spam folder in case your email has accidentally ended up there.
If you haven't received a password reset email from us, please check the email address provided. If you haven’t registered or we don’t recognise your email address, we may have sent you an invitation to register.
If you’re still having trouble, don’t hesitate to contact us.