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Discounts on your premium

  • In my No Claims Bonus refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?
  • In my Policy Loyalty Reward refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?
  • I have received a letter, email or text asking me to complete a form for a missed Policy Loyalty Reward. Is this a scam?
  • What if I have multiple Car Insurance policies with AA Insurance that may have been affected by missed Policy Loyalty Reward?
  • What is the process for refunding customers affected by any missed Policy Loyalty Reward?
  • When will I receive a refund if I am affected by any missed Policy Loyalty Reward?
  • What is the compensation I’ve received as part of the Policy Loyalty Reward refund? How has it been calculated?
  • Will I get a refund if I’m impacted by any missed Policy Loyalty Reward?
  • Why are you refunding customers for missed Policy Loyalty Reward?
  • I have received a letter, email or text asking me to complete a form for a No Claims Bonus benefit error. Is this a scam?
  • What if I have multiple Comprehensive Car Insurance policies with AA Insurance that may have been affected by the No Claims Bonus benefit error?
  • What is the process for refunding customers affected by the No Claims Bonus benefit error?
  • When will I receive a refund if I am affected by the No Claims Bonus benefit error?
  • What is the compensation I’ll receive for the No Claims Bonus benefit error? How has it been calculated?
  • Will I get a refund if I’m impacted by the No Claims Bonus benefit error?
  • What is the No Claims Bonus benefit error?
  • The FMA have said you need to do additional refunds regarding the No Claims Bonus – am I entitled to anything?
  • Am I eligible for a No Claims Bonus?
  • How much is the AA Member Discount?
  • How do I know if I’m eligible for an AA Member Discount?
  • How do I find out if I’m currently receiving a discount on my premium?
  • Do you offer any package discounts?
  • Do I get a discount for having my full driver licence?
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