Existing claims
- I’ve received a call/someone visited my home and asked me to pay my excess. Is this a scam?
- What happens to my premium if my claim is a total loss?
- Why do I still need to pay my premium when AA Insurance is repairing my vehicle/home?
- If I forget to tell you something, will it affect my claim?
- I no longer want to claim, how do I withdraw my claim?
- How can I track the status of my claim?
- What email can I send documents relating to my claim to?
- I forgot to list an item on my claim. What do I need to do?