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Policy information

  • What is an interested party?
  • What is an authorised individual?
  • Does my policy have a stand down period?
  • How do I check what’s covered by my policy?
  • How do I renew my policy?
  • When does my policy renew?
  • What can I expect if my policy is due to renew?
  • What is a policy document?
  • What is a policy schedule?
  • What do the different excesses listed on my policy schedule mean?
  • What does ‘period of insurance’ mean?
  • How do I get a receipt for my payment?
  • Where can I find my policy document?
  • What is a Certificate of Currency?
  • Where can I download a Certificate of Currency?
  • Where can I find my policy schedule?
  • How do I get my policy schedules by email?
  • How can I get a copy of my claims history?
  • Does my policy include a cooling off period?
  • Can I get a policy for less than 12 months?
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