We've partnered with the Natural Hazards Commission Toka Tū Ake (NHC) to manage Natural Hazards Cover (NHCover) claims on their behalf. This means we'll assess, manage and settle your entire claim—including the NHCover portion of the claim—on behalf of the NHC. Having one point of contact will deliver simplicity and certainty sooner for you in what can be a very stressful time.
In this section
- When I make a home claim, am I entitled to my full home sum insured?
- What’s involved when I make a home insurance claim?
- What's the difference between my AA Insurance customer manager and a project manager working on my claim?
- What kind of photos are needed for my insurance claim and why?
- What is a scope of works and what is the process for preparing this?
- Who is MPS? Why are they working on my home insurance claim?
- Can I get my own quotes for my home insurance claim?
- What happens if a neighbour’s tree damages my home in a storm?
- What does reinstatement condition mean?
- Repairs to my home have started, however, my property has been proposed to be categorized as Category 3 High risk. What does this mean for my home insurance claim?