Home Insurance Claims
- When I make a home claim, am I entitled to my full home sum insured?
- What’s involved when I make a home insurance claim?
- What's the difference between my AA Insurance customer manager and a project manager working on my claim?
- What kind of photos are needed for my insurance claim and why?
- What is a scope of works and what is the process for preparing this?
- Who is MPS? Why are they working on my home insurance claim?
- Can I get my own quotes for my home insurance claim?
- What happens if a neighbour’s tree damages my home in a storm?
- What does reinstatement condition mean?
- What do the risk categories for property in areas affected by the Auckland Anniversary Weekend floods and Cyclone Gabrielle mean for my home or contents insurance policy in the future?
- Repairs to my home have started, however, my property has been proposed to be categorized as Category 3 High risk. What does this mean for my home insurance claim?
- What do the risk categories for property in areas affected by the Auckland Anniversary Weekend floods and Cyclone Gabrielle mean for my home insurance claim?
- Is damage caused by silt covered by my home and/or contents insurance?
- What happens in a NHCover claim?
- What is the natural hazard excess?
- Are my home and contents still covered while I’m away from home due to a weather event?
- How does AA Insurance work with the Natural Hazards Commission Toka Tū Ake?
- How much is the NHCover excess?
- How do I claim for an earthquake or a landslide?
- What does NHC cover?
- What should I do if I need to make a home claim?
- What information do I need to make a home claim?
- What is legal liability?
- What do I do if my house isn't safe to live in as a result of an event?
- What do I do if there's been a fire?