This excess applies to some items or property that have been damaged by a natural hazard but aren't covered by the Natural Hazards Commission Toka Tū Ake (NHC)*. For example, driveways, fences and swimming pools are not covered by the NHC but are covered under your Home Insurance policy.
More information about this excess and when it applies is available here.
*NHC was previously known as Toka Tū Ake EQC. Their name changed effective from 1 July 2024. For more information, please visit the NHC website.