You must notify us as soon as possible about any loss or damage that occurs to your home, contents or vehicle. However, you're able to lodge a claim with us at any time so long as the event you're claiming for happened during your period of insurance.
The only exception to this is if you're needing to make an Natural Hazards Cover (NHC) claim following a natural hazard event. These types of claims need to be lodged with us within two years of the date of loss. You can find out more about how NHCover works here.