We’re sorry you’re experiencing issues with our online payment system.
Some customers are experiencing issues when trying to make payments online, particularly when using Safari browser and/or Apple devices. In most cases, switching to a different browser (like Chrome or Firefox) or using another device resolves the issue.
Here’s what you can try:
- Use a different browser (e.g. Chrome, Firefox, Edge)
- Try on another device (e.g. desktop, laptop, or Android phone)
- If it still doesn’t work, give our team a call on 0800 500 213 and we’ll help you complete your payment
We’re working to resolve this and appreciate your patience. If you need help now, please don’t hesitate to get in touch.