Paying for your premium
- My online payment isn’t working. How do I make a payment?
- Do you offer any buy now, pay later options?
- Are there any processing fees when paying via credit or debit card?
- I’ve received a text message advising that you were unable to process my latest bill and to update billing information via a link. Is this a scam?
- I want to postpone or suspend my insurance renewal, how do I do this?
- Can you help if I'm experiencing financial hardship?
- Can I pay for my policy by cheque?
- What if I have cancelled my policy because I couldn’t afford it?
- What are my premium payment options?
- What is my customer PRN?
- Why do I pay less for annual payments, compared to fortnightly or monthly payments?
- How do I pay for my annual premium via online banking?